Etsy: Your place to buy and sell all things handmade
Dear Readers,
Last week, I received a form letter from the wise Integrity Team folks at Etsy informing me that our store, paperturtles.etsy.com, has been closed. It has been disabled because, according to them, our shop does not qualify under Etsy’s Terms of Use. When researching the Terms prior to opening our store, this was the only guideline I could find, aside from the requirements that items be either handmade; vintage; or supplies:
Handmade items must be created by the seller (or a member of the collective) operating the Etsy shop. Production assistance for certain intermediary tasks in some crafts may be acceptable.
Paper Turtle is a collective and we operated openly as that on Etsy for two years. Until last week.
Needless to say, I am outraged, and very sad that Etsy has made this choice despite the abundant information I provided to them regarding our five Haitian artisans, their lives, families, and talents as papier-mache artists. The way we collaborate in the design process, I finish many of the items in my studio, and we profit-share. What angers me the most is that, as anyone who has spent any amount of time on Etsy knows, the site is full of mass-produced crap from Asia and elsewhere, re-sold by every day by shop owners knowingly disregarding the Terms of Use. Check out this post on Regretsy to get a sense of the issue.
Obviously, Etsy’s own policies about “handmade” and “re-selling” are not consistently enforced; yet we have been singled out for closure. I opened our store in good faith and have spent hundreds of hours building a clientele who now have no way of knowing what happened or where they can find us, let alone make repeat purchases.
This is the retarded, thoroughly unhelpful form that pops up when you type in our URL

“Uh oh!” There’s something not quite right in the URL. Please check for any errors in the address bar and try again.”
I am also denied access to the store.
“Etsy: Your place to buy and sell all things handmade. Unless you’re a Haitian artist, working diligently at your traditional craft as part of a US partnership, everyone contributing to the design, creation, and finishing of the work so that it can be purchased and enjoyed by people everywhere. Bringing economic opportunity to all parties (including Etsy), beauty to the world, and a marketing advantage to Etsy: a company that encourages hand-made efforts in the poorest country in the Western Hemisphere, supporting in an economically sound partnership. As opposed to the current reputation as a company that randomly enforces its own policies regarding non-handmade; re-selling; and selective back-turning when reseller fees are significant enough.” Truly a missed opportunity.
Please be advised that until this matter is resolved, you are free to contact me directly regarding sales.
505-242-6005
laura@paperturtle.com
Thank you for your support.
































